Introduction:
To maximize the operational efficiencies, reduce information technology cost and product design cost customers are looking for a global partner for its outsourcing requirements.
 
Business Model:
As customer commits a certain fixed team size and portion of variable team, Satyam can manage its resources better and show effective resources utilization and thereby reduced cost and higher productivity.
To maximize the benefit and minimize the cost an optimum team structure between Onsite and Offshore is established depending on type and complexity of project.
 
Relationship:
Relationship goes beyond customer – supplier relationship to partnership. Like in any other business transaction, customer relationship building process takes almost 3 to 6 months to win confidence across various layers of customer’s management team. Initial period of relationship business grows slowly and takes steep jump once confidence is established.
 
Customer Benefits:
The benefits that accrue due to engineering services from offshore are as follows:
  • Reduced Lead-time.
  • Flexible Team Size.
  • Lowered Project Costs.
  • Customer can concentrate on high-end technology while he gets his basic engineering work done from India at reduced cost
  • Customers save on basic engineering cost.
  • Customers can work on additional programs while his budget remains same.
 
Conclusion:
The relationship had been a Win-Win situation for both SatVen and Customer. SatVen had an assured revenue to enhance its operations excellence and customer benefiting greatly by savings in direct operating costs. The estimated net savings to customer could be around 45% excluding other intangible benefits like lost opportunity costs, increased customer faith, reduced lead-times etc.,
If you have any questions or clarifications , kindly route your queries to marketing@satven.com
 
       
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